PRIVACY POLICY
Last updated June 20th, 2025
This privacy policy for Magnolia Manor ("Company, " "we, "
"us, " or "our"), describes how and why we might collect, store, use, and/or share
("process") your information when you use our services ("Services"), such as when
you:
- Visit our website at https://magnoliamanorassistedliving.com , or any website of ours that links to this privacy policy
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy policy will help you understand your privacy
rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at legal@magnoliamanorassistedliving.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy policy, but you can find out more details about
any of these topics by clicking the link following each key point or by using our table of contents
below to find the section you are looking for. You can also click here to go directly to our table of
contents.
What personal information do we process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with Magnolia Manor and the Services, the
choices you make, and the products and features you use. click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We do not receive any information from third
parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. click here to learn more.
In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. click here to learn
more.
How do we keep your information safe? We haveorganizationaland technical processes and
procedures in place to protect your personal information. However, no electronic transmission over the internet
or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or otherunauthorizedthird parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our
data subject request form available here: https://magnoliamanorassistedliving.com/account, or by contacting us. We will consider
and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Magnolia Manor does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when youregister on the Services,express an
interest in obtaining information about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You.The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and features you
use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
Sensitive Information.We do not process sensitive information.
Payment Data.We may collect data necessary to process your payment if you make purchases, such
as your payment instrument number (such as a credit card number), and the security code associated with your
payment instrument. All payment data is stored byStripe. You may find their privacy policy link(s) here: https://stripe.com/privacy .
Social Media Login Data.We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter, or other social media account. If you choose
to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS? "below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In Short: Some information — such as your
Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information
does not reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data.Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called"crash dumps"), and hardware settings).
- Device Data.We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data.We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our
Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts.We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To save or protect an individual's vital interest.We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:We only process your personal information when we believe it is necessary and
we have a valid legal reason (i.e.,legal basis) to do so under applicable law, like with your consent,
to comply with laws, to provide you with services to enter into orfulfillour contractual obligations, to
protect your rights, or tofulfillour legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we
rely on in order to process your personal information. As such, we may rely on the following legal bases to
process your personal information:
- Consent.We may process your information if you have given us permission (i.e.,consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. click here to learn more.
- Legal Obligations.We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests.We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e.,express consent) to use
your personal information for a specific purpose, or in situations where your permission can be inferred
(i.e.,implied consent). You can withdraw your consent at any time. click here
to learn more.
In some exceptional cases, we may be legally permitted under applicable law to process your information
without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in
this section and/or with the followingthird parties.
We may need to share your personal information in the following situations:
- Business Transfers.We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs.We may share your information with certain Google Maps Platform APIs (e.g.,Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link .We obtain and store on your device ("cache") your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking
technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access or store information. Specific information about how we use such technologies and
how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our
services using a social media account, we may have access to certain information
about you.
Our Services offer you the ability to register and log in using your third-party social
media account details (like your Facebook or Twitter logins). Where you choose to do
this, we will receive certain profile information about you from your social media
provider. The profile information we receive may vary depending on the social media
provider concerned, but will often include your name, email address, friends list, and
profile picture, as well as other information you choose to make public on such a social
media platform.
We will use the information we receive only for the purposes that are described in this
privacy policy or that are otherwise made clear to you on the relevant Services. Please
note that we do not control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that you review
their privacy policy to understand how they collect, use, and share your personal
information, and how you can set your privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as
necessary tofulfillthe purposes outlined in this privacy policy unless otherwise
required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy policy, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).No purpose in
this notice will require us keeping your personal information for longer thanthe period
of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information,
we will either delete oranonymizesuch information, or, if this is not possible (for
example, because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further processing
until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information
through a system oforganizationaland technical security measures.
We have implemented appropriate and reasonable technical andorganizationalsecurity
measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
otherunauthorizedthird parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure
environment.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such asthe European Economic
Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater
access to and control over your personal information.You may review, change, or
terminate your account at any time.
In some regions (likethe EEA, UK, and Canada), you have certain rights under applicable
data protection laws. These may include the right (i) to request access and obtain a
copy of your personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if applicable, to data
portability. In certain circumstances, you may also have the right to object to the
processing of your personal information. You can make such a request by contacting us by
using the contact details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE? " below.
We will consider and act upon any request in accordance with applicable data protection
laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
.
If you are located in Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html
.
Withdrawing your consent:If we are relying on your consent to
process your personal information,which may be express and/or implied consent depending
on the applicable law,you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details provided
in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE? "
below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor,when applicable law allows,will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.
Opting out of marketing and promotional
communications:You can unsubscribe from our
marketing and promotional communications at any time byclicking on the unsubscribe link
in the emails that we send,or by contacting us using the details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE? "below. You will then
be removed from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some information in
our files to prevent fraud, troubleshoot problems, assist with any investigations,
enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies:Most Web browsers are set to
accept cookies by default. If you prefer, you can usually choose to set your browser to
remove cookies and to reject cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our Services. To opt out of
interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/ .
If you have questions or comments about your privacy rights, you may email us at
legal@magnoliamanorassistedliving.com .
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. At this stage no uniform technology standard forrecognizingand implementing
DNT signals has beenfinalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this privacy
policy.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you
are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the"Shine The Light"law, permits
our users who are California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information provided
below.
If you are under 18 years of age, reside in California, and have a registered account
with Services, you have the right to request removal of unwanted data that you publicly
post on the Services. To request removal of such data, please contact us using the
contact information provided below and include the email address associated with your
account and a statement that you reside in California. We will make sure the data is not
publicly displayed on the Services, but please be aware that the data may not be
completely or comprehensively removed from all our systems (e.g.,backups, etc.).
CCPA Privacy policy
The California Code of Regulations defines a"resident"as:
(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as"non-residents."
If this definition of"resident"applies to you, we must adhere to certain rights and
obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve
(12) months:
| Category | Examples | Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or
mobile contact number, unique personal identifier, online identifier,
Internet Protocol address, email address, and account name
|
YES
|
|
B. Personal information categories listed in the California Customer
Records statute
|
Name, contact information, education, employment, employment history,
and financial information
|
YES
|
|
C. Protected classification characteristics under California or federal
law
|
Gender and date of birth
|
YES
|
|
D. Commercial information
|
Transaction information, purchase history, financial details, and
payment information
|
YES
|
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
|
F. Internet or other similar network activity
|
Browsing history, search history, onlinebehavior, interest data, and
interactions with our and other websites, applications, systems, and
advertisements
|
YES
|
|
G. Geolocation data
|
Device location
|
YES
|
|
H. Audio, electronic, visual, thermal, olfactory, or similar
information
|
Images and audio, video or call recordings created in connection with
our business activities
|
NO
|
|
I. Professional or employment-related information
|
Business contact details in order to provide you our Services at a
business level or job title, work history, and professional
qualifications if you apply for a job with us
|
NO
|
|
J. Education Information
|
Student records and directory information
|
NO
|
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal information listed
above to create a profile or summary about, for example, an
individual’s preferences and characteristics
|
NO
|
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this
privacy policy.
You may contact usby email at legal@magnoliamanorassistedliving.com ,or by referring to the contact
details at the bottom of this document.
If you are using anauthorizedagent to exercise your right to opt out we may deny a
request if theauthorizedagent does not submit proof that they have been
validlyauthorizedto act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Each service provider is a
for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This is
not considered to be"selling"of your personal information.
Magnolia Manor has not disclosed or sold any personal information to third
parties for a business or commercial purpose in the preceding twelve (12) months.
Magnolia Manor will not sell personal information in the future belonging to
website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal information,
subject to certain exceptions provided by law, such as (but not limited to) the exercise
by another consumer of his or her right to free speech, our compliance requirements
resulting from a legal obligation, or any processing that may be required to protect
against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer
information that is de-identified in response to a consumer request or to re-identify
individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy
Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system. These verification
efforts require us to ask you to provide information so that we can match it with
information you have previously provided us. For instance, depending on the type of
request you submit, we may ask you to provide certain information so that we can match
the information you provide with the information we already have on file, or we may
contact you through a communication method (e.g.,phone or email) that you have
previously provided to us. We may also use other verification methods as the
circumstances dictate.
We will only use personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid requesting
additional information from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by us, we may request that
you provide additional information for the purposes of verifying your identity and for
security or fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate anauthorizedagent to make a request under the CCPA on your behalf. We may deny a request from anauthorizedagent that does not submit proof that they have been validlyauthorizedto act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact usby email at legal@magnoliamanorassistedliving.com ,or
by referring to the contact details at the bottom of this document. If you have a
complaint about how we handle your data, we would like to hear from you.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be
indicated by an updated"Revised"date and the updated version will be effective as soon
as it is accessible. If we make material changes to this privacy policy, we may notify
you either by prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy policy frequently to be informed
of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you mayemail us at
legal@magnoliamanorassistedliving.com or by post to:
Magnolia Manor
United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access
to the personal information we collect from you, change that information, or delete it.
To request to review, update, or delete your personal information, please visit:
https://magnoliamanorassistedliving.com/account.